Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
A pleasure to do business with. Was looking for Canon R7 and Martcom was the only place I could find it in stock. Very competitive price, and communication with the company was excellent throughout the process. Delivery 3 days earlier than expected. Would recommend Martcom and would definitely use again.
Ho acquistato da Martcom un treppiede e relativa testa fluida che con la scontistica offerta sul sito mi sono sembrati davvero convenienti. Spedizione rapidissima nonostante il periodo e imballo perfetto, consiglio vivamente!
Perfect experience and customer support. There was an issue with the availability of some items and the shop owners quickly proposed alternatives, followed up personally and delivered on their promise. The delivery was fast, efficient, the package we’ll protected and the prices really affordable. 100% would recommend!
This is a great store: large stock of professional gear, good prices, prompt communication via email / WhatsApp. The dispatch of the order was speedy, and the item arrived super quick in a well-thought packaging. All in all, a warmly recommended new young store, standing out for its remarkable service. Keep up the good work!
I stumbled upon Martcom because they offered the lowest price on an item I was looking to purchase, but I will definitely buy again from them because of the EXCELLENT customer experience I had communicating with them. They really went beyond my expectation of good service.
It was my first order at Martcom and I was a little afraid, but the order arrived quickly and at a much better price than at other stores. Although it was a problem with a missing product, the problem was solved by email within a few hours, and the missing product was sent with the fastest DHL shipment. Thanks for the seriousness and I will be back with other orders soon. I highly recommend!
I ordered Angelbird CFExpress cards (which were not available anywhere in the U.S.) and Martcom was able to find stock and sending me some, which I could not be happier about. Customer service was very fast and helpful, as I received regular updates about my item’s availability. Thank you Martcom!
Based in Malta, we had an incredibly positive experience with Martcom. We were in need of product urgently and Giorgio helped us achieve a deadline. THANK YOU, highly recommended. Will use again and again!
Great service both online and in person at their Milan office. Perfect for urgent purchases for those who work in Milan in video productions. Highly recommended!
I’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.
Professionalism and availability on the supply of photographic equipment for professionals! Thanks from Nice Shot Art studio !!
I’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.
Deliveries 24/48 hours
Milan store
Easy and secure
Pre and post sales