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Art. 1 – General Provisions
Art. 2 – Purpose and Scope
Art. 3 – Conclusion of the contract
Art. 4 – Registered Users
Article 5 – Availability of Products
Art. 6 – Products offered
Art. 7 – Payment methods and prices
Art. 8 – Delivery
Art. 9 – Passing of risk
Art. 10 – Warranty and legal compliance
Art. 11 – Responsibility
Art. 12 – Withdrawal
MC is not liable in any way for damage or theft/loss of goods returned by uninsured shipments.
The return of Products that are not intact, deteriorated or lacking in original accessories and equipment – which cause the forfeiture of the right of withdrawal – will not be accepted by MC and will be returned to the sender with additional transportation costs.
Without prejudice to the impossibility of exercising the right of withdrawal in the cases provided for by Art. 59 of the Consumer Code (including the case of purchase of sealed software/digital goods that do not lend themselves to be returned in the event that they have been opened after delivery), the Customer is still responsible – even if he refrains from removing the seals of the Product and/or its packaging – for the decrease in the value of the Product and/or its packaging, resulting from a handling of the Product and/or its packaging other than that necessary to establish the nature, characteristics and functioning of the goods.
Article 13 – Data Processing
Art. 14 – Cessione
Art. 15 – Contacts
Art. 16 – General Clauses
Art. 16.1 – Partial Disability
These GTC constitute the entirety of the obligations of the parties. No other general or particular terms and conditions communicated by the Customer shall be incorporated into or waived by these GTC. Should one or more provisions of these GTC be declared invalid or ineffective due to a legislative change or as a result of a ruling by a competent judicial authority, the other provisions of these GTC shall remain in full force and effect.
Art. 16.2 – Waiver
The circumstance that one of the Parties does not assert against the other a breach of any of the obligations contained in these GTC shall not be construed as a waiver of obtaining performance of the obligation in question for the future.
Art. 16.3 – Applicable law and place of jurisdiction
Martcom – MediaMaking Srl
Very well assorted stock of items related to photo and video. Reasonly low priced. God my Smallrig 55′ parabolic defuser very fast delivered to northern Norway. Carefully packed and no damage. I just found this internet store, Martcom, and I think they can match BHPhoto(US) and EU stores in good service and reability. I’ll be back!
Ho acquistato da Martcom un treppiede e relativa testa fluida che con la scontistica offerta sul sito mi sono sembrati davvero convenienti. Spedizione rapidissima nonostante il periodo e imballo perfetto, consiglio vivamente!
Franchement au top, envoi le jour même, package au top, matériel nickel en bref achetez les yeux fermés (et ça a été livré ultra vite)
It was the first time making a purchase at Martcom, the process was smooth, cameras arrived in proper packing and delivery was quick to Portugal. Thank you for the support on the chat before the purchase. Recommended 100%.
Io ho avuto una ottima esperienza con loro. Mi hanno risposto in tempo reale via whatsapp con precisione, competenza e cortesia, risolvendo ogni problema in un momento difficile come questo. Pochi giorni dopo ho ricevuto il materiale come da accordi.. perfetto. Voto 10
Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
Immediately very kind and available for any clarification. Competent and professional from every point of view, ready to advise and help, to remove any doubts about the use or choice of the equipment you need. I will definitely come back to buy in the store from them or if necessary to rent.
This is a great store: large stock of professional gear, good prices, prompt communication via email / WhatsApp. The dispatch of the order was speedy, and the item arrived super quick in a well-thought packaging. All in all, a warmly recommended new young store, standing out for its remarkable service. Keep up the good work!
The Martcom team was super efficient, the service was very fast, and when asking them about the field they clarified any doubts I could have. Totally recommended.
Da subito gentilissimi e a disposizione per qualsiasi chiarimento. Competenti e professionali sotto ogni punti di vista, pronti a consigliare ed aiutare, per toglierti ogni dubbio riguardo l’utilizzo o la scelta della strumentazione di cui necessiti. Sicuramente ripasserò a comprare in negozio da loro o se necessario a noleggiare.
Deliveries 24/48 hours
Milan store
Easy and secure
Pre and post sales