Methods of return and consequent refund are shown below. This page does not specify the relative conditions. therefore the Customer is invited to take note and knowledge of it in the dedicated section “General Terms and Conditions of Sale”.
To exercise the right of withdrawal, and therefore to make the return and receive a refund, the Customer can send an e-mail to store@martcom.eu with the request for withdrawal. Once Martcom has received the Customer’s e-mail with this request, it will send the withdrawal form with relative instructions
The refund can be made, upon indication on the provided form, through:
Credit of the amount paid for the returned Products, deposit via bank transfer;
or
Online voucher, usable only on the Site, corresponding to the price of the returned Products.
The refund of the products price will be processed in the shortest possible time and in any case within 30 days of receipt of the Customer’s notice of withdrawal.
Martcom can withhold the refund or wait to issue the Online Voucher until it has received the return of the products covered by the order or until the Customer has shown that he has returned the Products, whichever occurs first.
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Fai clic su uno dei nostri reparti di seguito per chattare su WhatsApp o inviaci una e-mail a store@martcom.eu
Click one of our representatives below to chat on WhatsApp or send us an email to store@martcom.eu