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Art. 1 – Disposizioni generali
Art. 2 – Oggetto e ambito di applicazione
Art. 3 – Conclusione del contratto
Art. 4 – Utenti registrati
Art. 5 – Disponibilità dei Prodotti
Art. 6 – Prodotti offerti
Art. 7 – Modalità di pagamento e prezzi
Art. 8 – Consegna
Art. 9 – Passaggio del rischio
Art. 10 – Garanzia e conformità legale
Art. 11 – Responsabilità
Art. 12 – Recesso
MC non risponde in nessun modo per danneggiamenti o furto/smarrimento di beni restituiti con spedizioni non assicurate.
La restituzione di Prodotti non integri, deteriorati o privi di accessori e dotazioni originali – che causano la decadenza del diritto di recesso – non sarà accettata da MC e verrà restituita al mittente con aggravio di spese di trasporto.
Ferma restando l’impossibilità di esercitare il diritto di recesso nelle ipotesi previste dall’art. 59 del Codice del Consumo (tra cui il caso di acquisto di beni software/digitali sigillati che non si prestano ad essere restituiti nel caso in cui siano stati aperti dopo la consegna), il Cliente è comunque responsabile – anche nel caso in cui si astenga dal rimuovere i sigilli del Prodotto e/o della sua confezione – della diminuzione del valore del Prodotto e/o della sua confezione, risultante da una manipolazione del Prodotto e/o della sua confezione diversa da quella necessaria per stabilire la natura, le caratteristiche e il funzionamento dei beni.
Art. 13 – Trattamento dei dati
Art. 14 – Cessione
Art. 15 – Contatti
Art. 16 – Clausole generali
Art. 16.1 – Invalidità parziale
Le presenti CGV costituiscono l’integralità degli obblighi delle parti. Nessun’altra condizione generale o particolare comunicata dal Cliente potrà inserirsi o esulare dalle presenti condizioni generali. Qualora o più disposizioni delle presenti CGV sia dichiarata invalida o inefficace a causa di una modifica legislativa o a seguito di una pronuncia di un’autorità giudiziaria competente, le altre disposizioni delle presenti CGV rimarranno pienamente valide ed efficaci.
Art. 16.2 – Rinuncia
La circostanza che una delle Parti non faccia valere nei confronti dell’altra una violazione di una qualsiasi delle obbligazioni contenute nelle presenti CGV, non sarà da intendersi come una rinuncia a ottenere l’adempimento dell’obbligazione in questione per il futuro.
Art. 16.3 – Legge applicabile e foro competente
Martcom – MediaMaking Srl
Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
Ottimo store e fantastica comunicazione diretta con il cliente, persone affidabili che vengono incontro alle tue esigenze. Top!
The Martcom team was super efficient, the service was very fast, and when asking them about the field they clarified any doubts I could have. Totally recommended.
Perfect experience and customer support. There was an issue with the availability of some items and the shop owners quickly proposed alternatives, followed up personally and delivered on their promise. The delivery was fast, efficient, the package we’ll protected and the prices really affordable. 100% would recommend!
It was the first time making a purchase at Martcom, the process was smooth, cameras arrived in proper packing and delivery was quick to Portugal. Thank you for the support on the chat before the purchase. Recommended 100%.
I am very pleased with Martcom, I bought an intercom which cost at least 200 euro less than in the local stores. The guys were fast and helpful. 10 out of 10!
Immediately very kind and available for any clarification. Competent and professional from every point of view, ready to advise and help, to remove any doubts about the use or choice of the equipment you need. I will definitely come back to buy in the store from them or if necessary to rent.
Company very responsive to requests for information. Very fast order processing and international delivery without any problems. I recommend it !
Professionalism and availability on the supply of photographic equipment for professionals! Thanks from Nice Shot Art studio !!
Ho acquistato nei giorni scorsi una fotocamera e non posso che esprimere un parere favorevole sia per l’assistenza durante l’acquisto che per la serietà professionale e la gentilezza del personale.
I recommend them! Very friendly and professional, they respond quickly to any concerns related to your purchase, or your future purchase!
Absolutely happy I discovered this shop. The team were very responsive on whatsapp and even I hopped on a phone call so they help me a bit with my choices. They were very happy to help and they really know their products. I ordered several profoto products and they helped me make sure they are what I need. I live abroad so they helped me find the lower prices for shipping. I HIGHLY recommend them. As of now I will shop gear with them!
I’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.
This is a great store: large stock of professional gear, good prices, prompt communication via email / WhatsApp. The dispatch of the order was speedy, and the item arrived super quick in a well-thought packaging. All in all, a warmly recommended new young store, standing out for its remarkable service. Keep up the good work!
just bought from Martcom, payment via Paypal, package sent via DHL, received in 4 days in France, excellent package, material in new mint conditions and prices super attractive. They have a big stock in Kupo accessories and that’s quite rare in Europe. I recommend Martcom !
Based in Malta, we had an incredibly positive experience with Martcom. We were in need of product urgently and Giorgio helped us achieve a deadline. THANK YOU, highly recommended. Will use again and again!
It was my first order at Martcom and I was a little afraid, but the order arrived quickly and at a much better price than at other stores. Although it was a problem with a missing product, the problem was solved by email within a few hours, and the missing product was sent with the fastest DHL shipment. Thanks for the seriousness and I will be back with other orders soon. I highly recommend!
Consegne 24/48 ore
Store Milano
Facili e sicuri
Pre e post vendita