Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
First time I bought equipment from them, nothing to complain, professional staff and kindness. The equipment was in perde condition and I received a pretty quick email about when to go to pick up my goods. Excellent experience
Excellent service in relation to my recent order and especially the prompt and efficient communication relating to the delivery of the items which were subject to a strict timetable. I would highly recommend Martcom.
Ho acquistato da Martcom un treppiede e relativa testa fluida che con la scontistica offerta sul sito mi sono sembrati davvero convenienti. Spedizione rapidissima nonostante il periodo e imballo perfetto, consiglio vivamente!
These guys are amazing! Thank you for your job. I got a camera delivered to Cyprus in 2 day – it’s almost unbelievable. Also they are a certified Canon reseller that I had personally confirmed with Canon officials (having bad experience in the past with another online store). Will be coming back for more gear if needed any filming equipment when in Europe 👍.
Da subito gentilissimi e a disposizione per qualsiasi chiarimento. Competenti e professionali sotto ogni punti di vista, pronti a consigliare ed aiutare, per toglierti ogni dubbio riguardo l’utilizzo o la scelta della strumentazione di cui necessiti. Sicuramente ripasserò a comprare in negozio da loro o se necessario a noleggiare.
Perfect experience and customer support. There was an issue with the availability of some items and the shop owners quickly proposed alternatives, followed up personally and delivered on their promise. The delivery was fast, efficient, the package we’ll protected and the prices really affordable. 100% would recommend!
Once again, excellent service from the team at Martcom in relation to my recent order. Very helpful and responsive to all my questions. Highly recommended.
I ordered Angelbird CFExpress cards (which were not available anywhere in the U.S.) and Martcom was able to find stock and sending me some, which I could not be happier about. Customer service was very fast and helpful, as I received regular updates about my item’s availability. Thank you Martcom!
Deliveries 24/48 hours
Milan store
Easy and secure
Pre and post sales