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Art. 1 – General Provisions
Art. 2 – Purpose and Scope
Art. 3 – Conclusion of the contract
Art. 4 – Registered Users
Article 5 – Availability of Products
Art. 6 – Products offered
Art. 7 – Payment methods and prices
Art. 8 – Delivery
Art. 9 – Passing of risk
Art. 10 – Warranty and legal compliance
Art. 11 – Responsibility
Art. 12 – Withdrawal
MC is not liable in any way for damage or theft/loss of goods returned by uninsured shipments.
The return of Products that are not intact, deteriorated or lacking in original accessories and equipment – which cause the forfeiture of the right of withdrawal – will not be accepted by MC and will be returned to the sender with additional transportation costs.
Without prejudice to the impossibility of exercising the right of withdrawal in the cases provided for by Art. 59 of the Consumer Code (including the case of purchase of sealed software/digital goods that do not lend themselves to be returned in the event that they have been opened after delivery), the Customer is still responsible – even if he refrains from removing the seals of the Product and/or its packaging – for the decrease in the value of the Product and/or its packaging, resulting from a handling of the Product and/or its packaging other than that necessary to establish the nature, characteristics and functioning of the goods.
Article 13 – Data Processing
Art. 14 – Cessione
Art. 15 – Contacts
Art. 16 – General Clauses
Art. 16.1 – Partial Disability
These GTC constitute the entirety of the obligations of the parties. No other general or particular terms and conditions communicated by the Customer shall be incorporated into or waived by these GTC. Should one or more provisions of these GTC be declared invalid or ineffective due to a legislative change or as a result of a ruling by a competent judicial authority, the other provisions of these GTC shall remain in full force and effect.
Art. 16.2 – Waiver
The circumstance that one of the Parties does not assert against the other a breach of any of the obligations contained in these GTC shall not be construed as a waiver of obtaining performance of the obligation in question for the future.
Art. 16.3 – Applicable law and place of jurisdiction
Martcom – MediaMaking Srl
Ho acquistato da Martcom un treppiede e relativa testa fluida che con la scontistica offerta sul sito mi sono sembrati davvero convenienti. Spedizione rapidissima nonostante il periodo e imballo perfetto, consiglio vivamente!
First time I bought equipment from them, nothing to complain, professional staff and kindness. The equipment was in perde condition and I received a pretty quick email about when to go to pick up my goods. Excellent experience
Un vasto assortimento sul sito, spedizione rapidissima e servizio clienti via whatsapp impeccabile (comodissimo!!!!!) Sono molto soddisfatta!!
This is a great store: large stock of professional gear, good prices, prompt communication via email / WhatsApp. The dispatch of the order was speedy, and the item arrived super quick in a well-thought packaging. All in all, a warmly recommended new young store, standing out for its remarkable service. Keep up the good work!
Ottimi prodotti, grazie a loro ho scoperto il marchio Kupo ed E-Image che sono prodotti di primissima qualità!
Se siete a Milano potete andare a fare il ritiro gratuito in sede e farvi dare qualche consiglio, ma occhio a non comprare tutto il magazzino :)
Affidabili e consgiliato
Professionalism and availability on the supply of photographic equipment for professionals! Thanks from Nice Shot Art studio !!
Da subito gentilissimi e a disposizione per qualsiasi chiarimento. Competenti e professionali sotto ogni punti di vista, pronti a consigliare ed aiutare, per toglierti ogni dubbio riguardo l’utilizzo o la scelta della strumentazione di cui necessiti. Sicuramente ripasserò a comprare in negozio da loro o se necessario a noleggiare.
It was my first order at Martcom and I was a little afraid, but the order arrived quickly and at a much better price than at other stores. Although it was a problem with a missing product, the problem was solved by email within a few hours, and the missing product was sent with the fastest DHL shipment. Thanks for the seriousness and I will be back with other orders soon. I highly recommend!
I’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.
Deliveries 24/48 hours
Milan store
Easy and secure
Pre and post sales