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The Martcom team was super efficient, the service was very fast, and when asking them about the field they clarified any doubts I could have. Totally recommended.
Immediately very kind and available for any clarification. Competent and professional from every point of view, ready to advise and help, to remove any doubts about the use or choice of the equipment you need. I will definitely come back to buy in the store from them or if necessary to rent.
Perfect experience and customer support. There was an issue with the availability of some items and the shop owners quickly proposed alternatives, followed up personally and delivered on their promise. The delivery was fast, efficient, the package we’ll protected and the prices really affordable. 100% would recommend!
Absolutely happy I discovered this shop. The team were very responsive on whatsapp and even I hopped on a phone call so they help me a bit with my choices. They were very happy to help and they really know their products. I ordered several profoto products and they helped me make sure they are what I need. I live abroad so they helped me find the lower prices for shipping. I HIGHLY recommend them. As of now I will shop gear with them!
I stumbled upon Martcom because they offered the lowest price on an item I was looking to purchase, but I will definitely buy again from them because of the EXCELLENT customer experience I had communicating with them. They really went beyond my expectation of good service.
A pleasure to do business with. Was looking for Canon R7 and Martcom was the only place I could find it in stock. Very competitive price, and communication with the company was excellent throughout the process. Delivery 3 days earlier than expected. Would recommend Martcom and would definitely use again.
Franchement au top, envoi le jour même, package au top, matériel nickel en bref achetez les yeux fermés (et ça a été livré ultra vite)
ordered a hard to get canon r7 from martcom ,it arrived on time well packed,great service answered emails v ery quickly and kept me informed ,highly recommended
This is a great store: large stock of professional gear, good prices, prompt communication via email / WhatsApp. The dispatch of the order was speedy, and the item arrived super quick in a well-thought packaging. All in all, a warmly recommended new young store, standing out for its remarkable service. Keep up the good work!
Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
What i ordered came really fast and the whole process was smooth and easy. I will definitely buy again and again from these guys.
Serious online shop that answered my questions quickly and friendly. Shipping was super fast and the goods matched the description. We recommend. A thousand thanks.
These guys are amazing! Thank you for your job. I got a camera delivered to Cyprus in 2 day – it’s almost unbelievable. Also they are a certified Canon reseller that I had personally confirmed with Canon officials (having bad experience in the past with another online store). Will be coming back for more gear if needed any filming equipment when in Europe 👍.
Io ho avuto una ottima esperienza con loro. Mi hanno risposto in tempo reale via whatsapp con precisione, competenza e cortesia, risolvendo ogni problema in un momento difficile come questo. Pochi giorni dopo ho ricevuto il materiale come da accordi.. perfetto. Voto 10
Da subito gentilissimi e a disposizione per qualsiasi chiarimento. Competenti e professionali sotto ogni punti di vista, pronti a consigliare ed aiutare, per toglierti ogni dubbio riguardo l’utilizzo o la scelta della strumentazione di cui necessiti. Sicuramente ripasserò a comprare in negozio da loro o se necessario a noleggiare.
Muchísima variedad de artículos para el mundo audiovisual y con grandes ofertas. En mi caso compré un softbox de Smallrig (Artículo que al día de hoy no es fácil conseguir en stock) a un precio muy competitivo. Muy contento por mi compra. He tenido algunas complicaciones con la entrega de mi paquete por culpa de la compañía DPD Spain (SEUR) en Málaga, la cual, si vivís en España, no recomiendo en absoluto. Un punto a destacar muy importante, el paquete vino bien protegido. En mi caso particular, mi paquete, en las esquinas le añadieron un protector rígido muy robusto, lo cual es un extra que ayuda con la protección del paquete ante la manipulación de los transportistas. El servicio al cliente es excelente. Los chicos dan respuesta muy muy rápida y te ayudan ante cualquier duda. Eso como cliente, lo valoro muchísimo y considero que tiene mucho peso al realizar compras online. Realmente lo aprecio. Yo me comuniqué mediante WhatsApp. La web es muy intuitiva y fácil de navegar, lo cual me gusta mucho. Si no hablas Italiano (mi caso) tienes la opción de navegar por la web en inglés, por lo tanto, es sencillo de entender. Definitivamente, volveré a comprar, pero asegurándome de no seleccionar DPD Spain (SEUR) para el envío a España. Mi valoración es 5/5. Repito, EXCELENTE CUSTOMER SERVICE 👏🏻
Deliveries 24/48 hours
Milan store
Easy and secure
Pre and post sales