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Perfect experience and customer support. There was an issue with the availability of some items and the shop owners quickly proposed alternatives, followed up personally and delivered on their promise. The delivery was fast, efficient, the package we’ll protected and the prices really affordable. 100% would recommend!
It was the first time making a purchase at Martcom, the process was smooth, cameras arrived in proper packing and delivery was quick to Portugal. Thank you for the support on the chat before the purchase. Recommended 100%.
Absolutely happy I discovered this shop. The team were very responsive on whatsapp and even I hopped on a phone call so they help me a bit with my choices. They were very happy to help and they really know their products. I ordered several profoto products and they helped me make sure they are what I need. I live abroad so they helped me find the lower prices for shipping. I HIGHLY recommend them. As of now I will shop gear with them!
Un vasto assortimento sul sito, spedizione rapidissima e servizio clienti via whatsapp impeccabile (comodissimo!!!!!) Sono molto soddisfatta!!
Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
Immediately very kind and available for any clarification. Competent and professional from every point of view, ready to advise and help, to remove any doubts about the use or choice of the equipment you need. I will definitely come back to buy in the store from them or if necessary to rent.
The Martcom team was super efficient, the service was very fast, and when asking them about the field they clarified any doubts I could have. Totally recommended.
just bought from Martcom, payment via Paypal, package sent via DHL, received in 4 days in France, excellent package, material in new mint conditions and prices super attractive. They have a big stock in Kupo accessories and that’s quite rare in Europe. I recommend Martcom !
This is a great store: large stock of professional gear, good prices, prompt communication via email / WhatsApp. The dispatch of the order was speedy, and the item arrived super quick in a well-thought packaging. All in all, a warmly recommended new young store, standing out for its remarkable service. Keep up the good work!
It was my first order at Martcom and I was a little afraid, but the order arrived quickly and at a much better price than at other stores. Although it was a problem with a missing product, the problem was solved by email within a few hours, and the missing product was sent with the fastest DHL shipment. Thanks for the seriousness and I will be back with other orders soon. I highly recommend!
Deliveries 24/48 hours
Milan store
Easy and secure
Pre and post sales