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Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
Derek HoltBased in Malta, we had an incredibly positive experience with Martcom. We were in need of product urgently and Giorgio helped us achieve a deadline. THANK YOU, highly recommended. Will use again and again!
Frank FarrugiaHo acquistato da Martcom un treppiede e relativa testa fluida che con la scontistica offerta sul sito mi sono sembrati davvero convenienti. Spedizione rapidissima nonostante il periodo e imballo perfetto, consiglio vivamente!
Giacomo BertoliniThese guys are amazing! Thank you for your job. I got a camera delivered to Cyprus in 2 day – it’s almost unbelievable. Also they are a certified Canon reseller that I had personally confirmed with Canon officials (having bad experience in the past with another online store). Will be coming back for more gear if needed any filming equipment when in Europe 👍.
Lola NekrasovaI’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.
John WildgooseGreat webshop, fast shipping.
Gergely SkublicsIch habe bei Martcom ein Bodenstativ gekauft, dass in Deutschland zur Zeit nicht lieferbar ist. Der Onlineshop ist übersichtlich und einfach zu bedienen. Den Kauf habe ich über Paypal abgewickelt und innerhalb von 3 Tagen nach Deutschland geliefert bekommen. Die Ware und die Abwicklung über Martcom haben meine Erwartungen übertroffen. Vielen Dank
Matthias MorickPerfect delivery, and best pricing for my order on the web.
Koert VermeulenAmazing responsiveness from all the stuff. Highly recommended
lighthouse photographyPerfect communication, fast shipping. Thanks
Franck DebaeckerPerfect product and fast delivery. Thanks Martcom!
Werkstatt MediaGreat service and quick delivery. I bought 2 Kupo slider stands. Great price!
Veldkijker Filmsvery professional, good prizes, fast delivery
Dario Sciancalepore
Ottimi prodotti, grazie a loro ho scoperto il marchio Kupo ed E-Image che sono prodotti di primissima qualità!
Se siete a Milano potete andare a fare il ritiro gratuito in sede e farvi dare qualche consiglio, ma occhio a non comprare tutto il magazzino :)
Affidabili e consgiliato
Buzin Media AgencyGreat prices, fast shipping. I’ll shop here again. 👍
edrodge1Great service! The website is a bit slow, but other than that, I’m very happy!
Pieter ClaessensI am very pleased with Martcom, I bought an intercom which cost at least 200 euro less than in the local stores. The guys were fast and helpful. 10 out of 10!
Bogdan BacilaOttimi prodotti e velocità di risposta immediata! Comprerò di nuovo sicuramente
Umberto SantosMuchísima variedad de artículos para el mundo audiovisual y con grandes ofertas. En mi caso compré un softbox de Smallrig (Artículo que al día de hoy no es fácil conseguir en stock) a un precio muy competitivo. Muy contento por mi compra. He tenido algunas complicaciones con la entrega de mi paquete por culpa de la compañía DPD Spain (SEUR) en Málaga, la cual, si vivís en España, no recomiendo en absoluto. Un punto a destacar muy importante, el paquete vino bien protegido. En mi caso particular, mi paquete, en las esquinas le añadieron un protector rígido muy robusto, lo cual es un extra que ayuda con la protección del paquete ante la manipulación de los transportistas. El servicio al cliente es excelente. Los chicos dan respuesta muy muy rápida y te ayudan ante cualquier duda. Eso como cliente, lo valoro muchísimo y considero que tiene mucho peso al realizar compras online. Realmente lo aprecio. Yo me comuniqué mediante WhatsApp. La web es muy intuitiva y fácil de navegar, lo cual me gusta mucho. Si no hablas Italiano (mi caso) tienes la opción de navegar por la web en inglés, por lo tanto, es sencillo de entender. Definitivamente, volveré a comprar, pero asegurándome de no seleccionar DPD Spain (SEUR) para el envío a España. Mi valoración es 5/5. Repito, EXCELENTE CUSTOMER SERVICE 👏🏻
Nicolás PeñaGood price and fast delivery, perfect!
Janne KnuutinenEccellente sotto tutti i punti di vista! Ho trovato dei prodotti introvabili altrove e li ho ricevuti in tempi ultrarapidi. Servizio clienti di prima classe. Grazie!!
Luca FranciosiThe Martcom team was super efficient, the service was very fast, and when asking them about the field they clarified any doubts I could have. Totally recommended.
Alfonso FernandezHo acquistato nei giorni scorsi una fotocamera e non posso che esprimere un parere favorevole sia per l’assistenza durante l’acquisto che per la serietà professionale e la gentilezza del personale.
piero GagginiPerfect experience and customer support. There was an issue with the availability of some items and the shop owners quickly proposed alternatives, followed up personally and delivered on their promise. The delivery was fast, efficient, the package we’ll protected and the prices really affordable. 100% would recommend!
Sebastien DuboisProfessionalism and availability on the supply of photographic equipment for professionals! Thanks from Nice Shot Art studio !!
Giuseppe BanaEverything was ok. Good price and fast and safe delivery!!
Enrique Summers Gilordered a hard to get canon r7 from martcom ,it arrived on time well packed,great service answered emails v ery quickly and kept me informed ,highly recommended
Declan ForrestFirst time buyer was wary buying from Italy. Bought a Canon EOS R7 which is impossible to get in the UK without being on a several month waiting list. Well packed and come next day delivery with DHL. Happy to recommend !!
Ian StinsonAbsolutely happy I discovered this shop. The team were very responsive on whatsapp and even I hopped on a phone call so they help me a bit with my choices. They were very happy to help and they really know their products. I ordered several profoto products and they helped me make sure they are what I need. I live abroad so they helped me find the lower prices for shipping. I HIGHLY recommend them. As of now I will shop gear with them!
Andreas K. GeorgiouPerfect seller. Shipping was very fast and the price was much lower than in other shops.
Mgr. Martin Michelčík
Negozio online serio che ha risposto in modo rapido e amichevole alle mie domande. La spedizione è stata super veloce e la merce corrispondeva alla descrizione. Noi raccomandiamo. Grazie mille.
Martin PaschkowskiVeloci e professionali
Jumpy FThanks for express processing and fast shipment.
Jaka KreveljOttimo store e fantastica comunicazione diretta con il cliente, persone affidabili che vengono incontro alle tue esigenze. Top!
Riccardo CasicciaVery professional service and excellent communication and support.
Keith ChetcutiProdotto di qualità, pagamento sicuro, consegna rapido 24 ore
Cheikh Tidiane DIOPVery well assorted stock of items related to photo and video. Reasonly low priced. God my Smallrig 55′ parabolic defuser very fast delivered to northern Norway. Carefully packed and no damage. I just found this internet store, Martcom, and I think they can match BHPhoto(US) and EU stores in good service and reability. I’ll be back!
Rune BreimoCompany very responsive to requests for information. Very fast order processing and international delivery without any problems. I recommend it !
Michel VaillantEvething was perfect for a fast delivery to Belgium. Communication is easy and fast on what’s app. Thank you.
Didier VandergeetenOnce again, excellent service from the team at Martcom in relation to my recent order. Very helpful and responsive to all my questions. Highly recommended.
Kevin O’CallaghanDeliveries 24/48 hours
Milan store
Easy and secure
Pre and post sales
