Top Service!

This is a great store: large stock of professional gear, good prices, prompt communication via email / WhatsApp. The dispatch of the order was speedy, and the item arrived super quick in a well-thought packaging. All in all, a warmly recommended new young store, standing out for its remarkable service. Keep up the good work!

I’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.

ho comprato da questo sito già un paio di volte negli ultimi mesi e mi sono trovato benissimo… prodotti di alta qualità, spedizione veloce e prezzi ok

Great service! The website is a bit slow, but other than that, I’m very happy!

Ottimo store e fantastica comunicazione diretta con il cliente, persone affidabili che vengono incontro alle tue esigenze. Top!

I bought some equipment, fast and super punctual shipping! I found myself very well

Muchísima variedad de artículos para el mundo audiovisual y con grandes ofertas. En mi caso compré un softbox de Smallrig (Artículo que al día de hoy no es fácil conseguir en stock) a un precio muy competitivo. Muy contento por mi compra. He tenido algunas complicaciones con la entrega de mi paquete por culpa de la compañía DPD Spain (SEUR) en Málaga, la cual, si vivís en España, no recomiendo en absoluto. Un punto a destacar muy importante, el paquete vino bien protegido. En mi caso particular, mi paquete, en las esquinas le añadieron un protector rígido muy robusto, lo cual es un extra que ayuda con la protección del paquete ante la manipulación de los transportistas. El servicio al cliente es excelente. Los chicos dan respuesta muy muy rápida y te ayudan ante cualquier duda. Eso como cliente, lo valoro muchísimo y considero que tiene mucho peso al realizar compras online. Realmente lo aprecio. Yo me comuniqué mediante WhatsApp. La web es muy intuitiva y fácil de navegar, lo cual me gusta mucho. Si no hablas Italiano (mi caso) tienes la opción de navegar por la web en inglés, por lo tanto, es sencillo de entender. Definitivamente, volveré a comprar, pero asegurándome de no seleccionar DPD Spain (SEUR) para el envío a España. Mi valoración es 5/5. Repito, EXCELENTE CUSTOMER SERVICE 👏🏻

These guys are amazing! Thank you for your job. I got a camera delivered to Cyprus in 2 day – it’s almost unbelievable. Also they are a certified Canon reseller that I had personally confirmed with Canon officials (having bad experience in the past with another online store). Will be coming back for more gear if needed any filming equipment when in Europe 👍.

Grandissima disponibilità nel soddisfare le richieste e tanta competenza.

Franchement au top, envoi le jour même, package au top, matériel nickel en bref achetez les yeux fermés (et ça a été livré ultra vite)

Eccellente sotto tutti i punti di vista! Ho trovato dei prodotti introvabili altrove e li ho ricevuti in tempi ultrarapidi. Servizio clienti di prima classe. Grazie!!

The Martcom team was super efficient, the service was very fast, and when asking them about the field they clarified any doubts I could have. Totally recommended.

Thanks for express processing and fast shipment.

Ho acquistato da Martcom un treppiede e relativa testa fluida che con la scontistica offerta sul sito mi sono sembrati davvero convenienti. Spedizione rapidissima nonostante il periodo e imballo perfetto, consiglio vivamente!

I’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.

Perfect experience and customer support. There was an issue with the availability of some items and the shop owners quickly proposed alternatives, followed up personally and delivered on their promise. The delivery was fast, efficient, the package we’ll protected and the prices really affordable. 100% would recommend!

Excellent service in relation to my recent order and especially the prompt and efficient communication relating to the delivery of the items which were subject to a strict timetable. I would highly recommend Martcom.

Great performance, fast delivery ! Product is as expected. Recommended.

Good price and fast delivery, perfect!

Fast delivery for a hard-to-find item.

Really good price and fast shipping. Never ordered from an italien shop – due to language issues, but they have a well translated webshop and order system!

Great service, fast shipping, would buy again !

Perfect delivery, and best pricing for my order on the web.

Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.

Ottimi prodotti, grazie a loro ho scoperto il marchio Kupo ed E-Image che sono prodotti di primissima qualità!
Se siete a Milano potete andare a fare il ritiro gratuito in sede e farvi dare qualche consiglio, ma occhio a non comprare tutto il magazzino :)
Affidabili e consgiliato

Very professional service and excellent communication and support.

It was the first time making a purchase at Martcom, the process was smooth, cameras arrived in proper packing and delivery was quick to Portugal. Thank you for the support on the chat before the purchase. Recommended 100%.

A pleasure to do business with. Was looking for Canon R7 and Martcom was the only place I could find it in stock. Very competitive price, and communication with the company was excellent throughout the process. Delivery 3 days earlier than expected. Would recommend Martcom and would definitely use again.

Negozio online serio che ha risposto in modo rapido e amichevole alle mie domande. La spedizione è stata super veloce e la merce corrispondeva alla descrizione. Noi raccomandiamo. Grazie mille.

Veloci e professionali

Ho acquistato nei giorni scorsi una fotocamera e non posso che esprimere un parere favorevole sia per l’assistenza durante l’acquisto che per la serietà professionale e la gentilezza del personale.

Great service both online and in person at their Milan office. Perfect for urgent purchases for those who work in Milan in video productions. Highly recommended!

Sehr freundlich und zuverlässiger, sowie sehr schnelle Lieferung! Danke :)

Perfect product and fast delivery. Thanks Martcom!

Veloci e affidabili, raccomandati!