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First time I bought equipment from them, nothing to complain, professional staff and kindness. The equipment was in perde condition and I received a pretty quick email about when to go to pick up my goods. Excellent experience
Un vasto assortimento sul sito, spedizione rapidissima e servizio clienti via whatsapp impeccabile (comodissimo!!!!!) Sono molto soddisfatta!!
I recommend them! Very friendly and professional, they respond quickly to any concerns related to your purchase, or your future purchase!
Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
I’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.
Eccellente sotto tutti i punti di vista! Ho trovato dei prodotti introvabili altrove e li ho ricevuti in tempi ultrarapidi. Servizio clienti di prima classe. Grazie!!
Franchement au top, envoi le jour même, package au top, matériel nickel en bref achetez les yeux fermés (et ça a été livré ultra vite)
A pleasure to do business with. Was looking for Canon R7 and Martcom was the only place I could find it in stock. Very competitive price, and communication with the company was excellent throughout the process. Delivery 3 days earlier than expected. Would recommend Martcom and would definitely use again.
It was my first order at Martcom and I was a little afraid, but the order arrived quickly and at a much better price than at other stores. Although it was a problem with a missing product, the problem was solved by email within a few hours, and the missing product was sent with the fastest DHL shipment. Thanks for the seriousness and I will be back with other orders soon. I highly recommend!
Io ho avuto una ottima esperienza con loro. Mi hanno risposto in tempo reale via whatsapp con precisione, competenza e cortesia, risolvendo ogni problema in un momento difficile come questo. Pochi giorni dopo ho ricevuto il materiale come da accordi.. perfetto. Voto 10
Muchísima variedad de artículos para el mundo audiovisual y con grandes ofertas. En mi caso compré un softbox de Smallrig (Artículo que al día de hoy no es fácil conseguir en stock) a un precio muy competitivo. Muy contento por mi compra. He tenido algunas complicaciones con la entrega de mi paquete por culpa de la compañía DPD Spain (SEUR) en Málaga, la cual, si vivís en España, no recomiendo en absoluto. Un punto a destacar muy importante, el paquete vino bien protegido. En mi caso particular, mi paquete, en las esquinas le añadieron un protector rígido muy robusto, lo cual es un extra que ayuda con la protección del paquete ante la manipulación de los transportistas. El servicio al cliente es excelente. Los chicos dan respuesta muy muy rápida y te ayudan ante cualquier duda. Eso como cliente, lo valoro muchísimo y considero que tiene mucho peso al realizar compras online. Realmente lo aprecio. Yo me comuniqué mediante WhatsApp. La web es muy intuitiva y fácil de navegar, lo cual me gusta mucho. Si no hablas Italiano (mi caso) tienes la opción de navegar por la web en inglés, por lo tanto, es sencillo de entender. Definitivamente, volveré a comprar, pero asegurándome de no seleccionar DPD Spain (SEUR) para el envío a España. Mi valoración es 5/5. Repito, EXCELENTE CUSTOMER SERVICE 👏🏻
Once again, excellent service from the team at Martcom in relation to my recent order. Very helpful and responsive to all my questions. Highly recommended.
Consegne 24/48 ore
Store Milano
Facili e sicuri
Pre e post vendita
Giorgio
Lorenzo
Email: [email protected]
Tel: +39 02 8995 9889