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Io ho avuto una ottima esperienza con loro. Mi hanno risposto in tempo reale via whatsapp con precisione, competenza e cortesia, risolvendo ogni problema in un momento difficile come questo. Pochi giorni dopo ho ricevuto il materiale come da accordi.. perfetto. Voto 10
First time I bought equipment from them, nothing to complain, professional staff and kindness. The equipment was in perde condition and I received a pretty quick email about when to go to pick up my goods. Excellent experience
Immediately very kind and available for any clarification. Competent and professional from every point of view, ready to advise and help, to remove any doubts about the use or choice of the equipment you need. I will definitely come back to buy in the store from them or if necessary to rent.
ordering was easy and they were the only place in europe to have the camera in stock. posted to the U.K. without any problem.
Muchísima variedad de artículos para el mundo audiovisual y con grandes ofertas. En mi caso compré un softbox de Smallrig (Artículo que al día de hoy no es fácil conseguir en stock) a un precio muy competitivo. Muy contento por mi compra. He tenido algunas complicaciones con la entrega de mi paquete por culpa de la compañía DPD Spain (SEUR) en Málaga, la cual, si vivís en España, no recomiendo en absoluto. Un punto a destacar muy importante, el paquete vino bien protegido. En mi caso particular, mi paquete, en las esquinas le añadieron un protector rígido muy robusto, lo cual es un extra que ayuda con la protección del paquete ante la manipulación de los transportistas. El servicio al cliente es excelente. Los chicos dan respuesta muy muy rápida y te ayudan ante cualquier duda. Eso como cliente, lo valoro muchísimo y considero que tiene mucho peso al realizar compras online. Realmente lo aprecio. Yo me comuniqué mediante WhatsApp. La web es muy intuitiva y fácil de navegar, lo cual me gusta mucho. Si no hablas Italiano (mi caso) tienes la opción de navegar por la web en inglés, por lo tanto, es sencillo de entender. Definitivamente, volveré a comprar, pero asegurándome de no seleccionar DPD Spain (SEUR) para el envío a España. Mi valoración es 5/5. Repito, EXCELENTE CUSTOMER SERVICE 👏🏻
I stumbled upon Martcom because they offered the lowest price on an item I was looking to purchase, but I will definitely buy again from them because of the EXCELLENT customer experience I had communicating with them. They really went beyond my expectation of good service.
Ottimo store e fantastica comunicazione diretta con il cliente, persone affidabili che vengono incontro alle tue esigenze. Top!
Great service both online and in person at their Milan office. Perfect for urgent purchases for those who work in Milan in video productions. Highly recommended!
Negozio online serio che ha risposto in modo rapido e amichevole alle mie domande. La spedizione è stata super veloce e la merce corrispondeva alla descrizione. Noi raccomandiamo. Grazie mille.
Based in Malta, we had an incredibly positive experience with Martcom. We were in need of product urgently and Giorgio helped us achieve a deadline. THANK YOU, highly recommended. Will use again and again!
Perfect experience and customer support. There was an issue with the availability of some items and the shop owners quickly proposed alternatives, followed up personally and delivered on their promise. The delivery was fast, efficient, the package we’ll protected and the prices really affordable. 100% would recommend!
Ottimi prodotti, grazie a loro ho scoperto il marchio Kupo ed E-Image che sono prodotti di primissima qualità! Se siete a Milano potete andare a fare il ritiro gratuito in sede e farvi dare qualche consiglio, ma occhio a non comprare tutto il magazzino :) Affidabili e consgiliato
I’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.
Consegne 24/48 ore
Store Milano
Facili e sicuri
Pre e post vendita