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Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
Derek HoltThese guys are amazing! Thank you for your job. I got a camera delivered to Cyprus in 2 day – it’s almost unbelievable. Also they are a certified Canon reseller that I had personally confirmed with Canon officials (having bad experience in the past with another online store). Will be coming back for more gear if needed any filming equipment when in Europe 👍.
Lola NekrasovaReally good price and fast shipping. Never ordered from an italien shop – due to language issues, but they have a well translated webshop and order system!
Claudio SunkExcellent prices, shipping to Hungary, precise and solid packaging. I’m happy, ordering more!
Aron TanosGreat service both online and in person at their Milan office. Perfect for urgent purchases for those who work in Milan in video productions. Highly recommended!
Sergi PlanasMuchísima variedad de artículos para el mundo audiovisual y con grandes ofertas. En mi caso compré un softbox de Smallrig (Artículo que al día de hoy no es fácil conseguir en stock) a un precio muy competitivo. Muy contento por mi compra. He tenido algunas complicaciones con la entrega de mi paquete por culpa de la compañía DPD Spain (SEUR) en Málaga, la cual, si vivís en España, no recomiendo en absoluto. Un punto a destacar muy importante, el paquete vino bien protegido. En mi caso particular, mi paquete, en las esquinas le añadieron un protector rígido muy robusto, lo cual es un extra que ayuda con la protección del paquete ante la manipulación de los transportistas. El servicio al cliente es excelente. Los chicos dan respuesta muy muy rápida y te ayudan ante cualquier duda. Eso como cliente, lo valoro muchísimo y considero que tiene mucho peso al realizar compras online. Realmente lo aprecio. Yo me comuniqué mediante WhatsApp. La web es muy intuitiva y fácil de navegar, lo cual me gusta mucho. Si no hablas Italiano (mi caso) tienes la opción de navegar por la web en inglés, por lo tanto, es sencillo de entender. Definitivamente, volveré a comprar, pero asegurándome de no seleccionar DPD Spain (SEUR) para el envío a España. Mi valoración es 5/5. Repito, EXCELENTE CUSTOMER SERVICE 👏🏻
Nicolás PeñaGreat service and quick delivery. I bought 2 Kupo slider stands. Great price!
Veldkijker FilmsVery well assorted stock of items related to photo and video. Reasonly low priced. God my Smallrig 55′ parabolic defuser very fast delivered to northern Norway. Carefully packed and no damage. I just found this internet store, Martcom, and I think they can match BHPhoto(US) and EU stores in good service and reability. I’ll be back!
Rune BreimoI ordered Angelbird CFExpress cards (which were not available anywhere in the U.S.) and Martcom was able to find stock and sending me some, which I could not be happier about. Customer service was very fast and helpful, as I received regular updates about my item’s availability. Thank you Martcom!
Jack BorisovHo acquistato nei giorni scorsi una fotocamera e non posso che esprimere un parere favorevole sia per l’assistenza durante l’acquisto che per la serietà professionale e la gentilezza del personale.
piero Gagginiordered a hard to get canon r7 from martcom ,it arrived on time well packed,great service answered emails v ery quickly and kept me informed ,highly recommended
Declan Forrestordering was easy and they were the only place in europe to have the camera in stock. posted to the U.K. without any problem.
Robin PalmerIch habe bei Martcom ein Bodenstativ gekauft, dass in Deutschland zur Zeit nicht lieferbar ist. Der Onlineshop ist übersichtlich und einfach zu bedienen. Den Kauf habe ich über Paypal abgewickelt und innerhalb von 3 Tagen nach Deutschland geliefert bekommen. Die Ware und die Abwicklung über Martcom haben meine Erwartungen übertroffen. Vielen Dank
Matthias MorickTop Service!
Vassilis TsapopoulosFast and reliable! We bought a Canon c70 and we are very happy with the customer experience!
KEYFRAME Video productionsPerfect product and fast delivery. Thanks Martcom!
Werkstatt MediaI’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.
John Wildgoosevery professional, good prizes, fast delivery
Dario SciancaleporeHighly recommended! They have great prices, order arrives very quickly and they are very responsive if you have any questions regarding your purchase. My new favorite equipment store!
Igor DropuljicExcellent service in relation to my recent order and especially the prompt and efficient communication relating to the delivery of the items which were subject to a strict timetable. I would highly recommend Martcom.
Kevin O’CallaghanPerfect seller. Shipping was very fast and the price was much lower than in other shops.
Mgr. Martin MichelčíkFranchement au top, envoi le jour même, package au top, matériel nickel en bref achetez les yeux fermés (et ça a été livré ultra vite)
Nans LOIGNESpedizione rapida (Sicilia) e imballaggio impeccabile
Giorgio VarvaroGood selection, great communication and quick shipping.
Vedran HusremovicAbsolutely happy I discovered this shop. The team were very responsive on whatsapp and even I hopped on a phone call so they help me a bit with my choices. They were very happy to help and they really know their products. I ordered several profoto products and they helped me make sure they are what I need. I live abroad so they helped me find the lower prices for shipping. I HIGHLY recommend them. As of now I will shop gear with them!
Andreas K. GeorgiouGood price and fast delivery, perfect!
Janne KnuutinenEverything was ok. Good price and fast and safe delivery!!
Enrique Summers GilI bought some equipment, fast and super punctual shipping! I found myself very well
filippo marcodiniEccellente sotto tutti i punti di vista! Ho trovato dei prodotti introvabili altrove e li ho ricevuti in tempi ultrarapidi. Servizio clienti di prima classe. Grazie!!
Luca FranciosiExcellent 💯 to all services shipping support and supplies 🙏
Aggelos JayPerfect delivery, and best pricing for my order on the web.
Koert VermeulenHo comprato della attrezzatura, spedizione rapida e super puntuale! mi sono trovato davvero molto bene
filippo marcodiniThe Martcom team was super efficient, the service was very fast, and when asking them about the field they clarified any doubts I could have. Totally recommended.
Alfonso Fernandez
Super professionali, molto gentili e con ottimo materiale, conosciuti da poco consiglio a tutti!
Gabriele SegataThanks for express processing and fast shipment.
Jaka KreveljVery fast shipping, and great prices. And they have a great range of equipment. Would recommend.
Kevin O’BrienCompany very responsive to requests for information. Very fast order processing and international delivery without any problems. I recommend it !
Michel VaillantVeloci e professionali
Jumpy F
Negozio online serio che ha risposto in modo rapido e amichevole alle mie domande. La spedizione è stata super veloce e la merce corrispondeva alla descrizione. Noi raccomandiamo. Grazie mille.
Martin Paschkowski
Rivenditore affidabile, servizio clienti molto buono. Ottima la possibilità di ritirare il materiale a Milano in alternativa alla spedizione. Consigliato.
Giovanni Antico (GAntico)Consegne 24/48 ore
Store Milano
Facili e sicuri
Pre e post vendita
