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I stumbled upon Martcom because they offered the lowest price on an item I was looking to purchase, but I will definitely buy again from them because of the EXCELLENT customer experience I had communicating with them. They really went beyond my expectation of good service.
Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
I recommend them! Very friendly and professional, they respond quickly to any concerns related to your purchase, or your future purchase!
A pleasure to do business with. Was looking for Canon R7 and Martcom was the only place I could find it in stock. Very competitive price, and communication with the company was excellent throughout the process. Delivery 3 days earlier than expected. Would recommend Martcom and would definitely use again.
It was the first time making a purchase at Martcom, the process was smooth, cameras arrived in proper packing and delivery was quick to Portugal. Thank you for the support on the chat before the purchase. Recommended 100%.
Once again, excellent service from the team at Martcom in relation to my recent order. Very helpful and responsive to all my questions. Highly recommended.
Immediately very kind and available for any clarification. Competent and professional from every point of view, ready to advise and help, to remove any doubts about the use or choice of the equipment you need. I will definitely come back to buy in the store from them or if necessary to rent.
Da subito gentilissimi e a disposizione per qualsiasi chiarimento. Competenti e professionali sotto ogni punti di vista, pronti a consigliare ed aiutare, per toglierti ogni dubbio riguardo l’utilizzo o la scelta della strumentazione di cui necessiti. Sicuramente ripasserò a comprare in negozio da loro o se necessario a noleggiare.
These guys are amazing! Thank you for your job. I got a camera delivered to Cyprus in 2 day – it’s almost unbelievable. Also they are a certified Canon reseller that I had personally confirmed with Canon officials (having bad experience in the past with another online store). Will be coming back for more gear if needed any filming equipment when in Europe 👍.
It was my first order at Martcom and I was a little afraid, but the order arrived quickly and at a much better price than at other stores. Although it was a problem with a missing product, the problem was solved by email within a few hours, and the missing product was sent with the fastest DHL shipment. Thanks for the seriousness and I will be back with other orders soon. I highly recommend!
Ho comprato della attrezzatura, spedizione rapida e super puntuale! mi sono trovato davvero molto bene
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