No products in the cart.
Art. 1 – General Provisions
Art. 2 – Purpose and Scope
Art. 3 – Conclusion of the contract
Art. 4 – Registered Users
Article 5 – Availability of Products
Art. 6 – Products offered
Art. 7 – Payment methods and prices
Art. 8 – Delivery
Art. 9 – Passing of risk
Art. 10 – Warranty and legal compliance
Art. 11 – Responsibility
Art. 12 – Withdrawal
MC is not liable in any way for damage or theft/loss of goods returned by uninsured shipments.
The return of Products that are not intact, deteriorated or lacking in original accessories and equipment – which cause the forfeiture of the right of withdrawal – will not be accepted by MC and will be returned to the sender with additional transportation costs.
Without prejudice to the impossibility of exercising the right of withdrawal in the cases provided for by Art. 59 of the Consumer Code (including the case of purchase of sealed software/digital goods that do not lend themselves to be returned in the event that they have been opened after delivery), the Customer is still responsible – even if he refrains from removing the seals of the Product and/or its packaging – for the decrease in the value of the Product and/or its packaging, resulting from a handling of the Product and/or its packaging other than that necessary to establish the nature, characteristics and functioning of the goods.
Article 13 – Data Processing
Art. 14 – Cessione
Art. 15 – Contacts
Art. 16 – General Clauses
Art. 16.1 – Partial Disability
These GTC constitute the entirety of the obligations of the parties. No other general or particular terms and conditions communicated by the Customer shall be incorporated into or waived by these GTC. Should one or more provisions of these GTC be declared invalid or ineffective due to a legislative change or as a result of a ruling by a competent judicial authority, the other provisions of these GTC shall remain in full force and effect.
Art. 16.2 – Waiver
The circumstance that one of the Parties does not assert against the other a breach of any of the obligations contained in these GTC shall not be construed as a waiver of obtaining performance of the obligation in question for the future.
Art. 16.3 – Applicable law and place of jurisdiction
Martcom – MediaMaking Srl
Negozio online serio che ha risposto in modo rapido e amichevole alle mie domande. La spedizione è stata super veloce e la merce corrispondeva alla descrizione. Noi raccomandiamo. Grazie mille.
Rivenditore affidabile, servizio clienti molto buono. Ottima la possibilità di ritirare il materiale a Milano in alternativa alla spedizione. Consigliato.
Perfect experience and customer support. There was an issue with the availability of some items and the shop owners quickly proposed alternatives, followed up personally and delivered on their promise. The delivery was fast, efficient, the package we’ll protected and the prices really affordable. 100% would recommend!
Serious online shop that answered my questions quickly and friendly. Shipping was super fast and the goods matched the description. We recommend. A thousand thanks.
I’ve made purchase from this company a couple of times and found them to be highly reliable, well priced and stocked and easy to contact. Their ‘chat now’ really works (so many web sites offer this, only to disappoint) and the responses are fast and full, so need need to keep going back. I think this is a very good company, with a great catalogue of quality gear (esp their range of Kupo products) and so much of it seems to be in stock which is often not the case, especially here in the UK where since leaving the EU (regrettably) we seem to be suffering huge stock delays. So I am happy to recommend Martcom.
Immediately very kind and available for any clarification. Competent and professional from every point of view, ready to advise and help, to remove any doubts about the use or choice of the equipment you need. I will definitely come back to buy in the store from them or if necessary to rent.
Ich habe bei Martcom ein Bodenstativ gekauft, dass in Deutschland zur Zeit nicht lieferbar ist. Der Onlineshop ist übersichtlich und einfach zu bedienen. Den Kauf habe ich über Paypal abgewickelt und innerhalb von 3 Tagen nach Deutschland geliefert bekommen. Die Ware und die Abwicklung über Martcom haben meine Erwartungen übertroffen. Vielen Dank
These guys are amazing! Thank you for your job. I got a camera delivered to Cyprus in 2 day – it’s almost unbelievable. Also they are a certified Canon reseller that I had personally confirmed with Canon officials (having bad experience in the past with another online store). Will be coming back for more gear if needed any filming equipment when in Europe 👍.
Based in Malta, we had an incredibly positive experience with Martcom. We were in need of product urgently and Giorgio helped us achieve a deadline. THANK YOU, highly recommended. Will use again and again!
The Martcom team was super efficient, the service was very fast, and when asking them about the field they clarified any doubts I could have. Totally recommended.
It was my first order at Martcom and I was a little afraid, but the order arrived quickly and at a much better price than at other stores. Although it was a problem with a missing product, the problem was solved by email within a few hours, and the missing product was sent with the fastest DHL shipment. Thanks for the seriousness and I will be back with other orders soon. I highly recommend!
Very well assorted stock of items related to photo and video. Reasonly low priced. God my Smallrig 55′ parabolic defuser very fast delivered to northern Norway. Carefully packed and no damage. I just found this internet store, Martcom, and I think they can match BHPhoto(US) and EU stores in good service and reability. I’ll be back!
Falsely advertised free shipping for over 500 Euro spend as it says at the top of home page. Placed a large order, no shipping cost added (free) then next day receive an email asking for 420 Euro shipping fee to Cyprus also in EU. Despite highlighting their misleading terms and conditions to them they refused to send the goods. Would not recommend this company as they don’t honour the contract of sale but make excuses after buyer pays.
Muchísima variedad de artículos para el mundo audiovisual y con grandes ofertas. En mi caso compré un softbox de Smallrig (Artículo que al día de hoy no es fácil conseguir en stock) a un precio muy competitivo. Muy contento por mi compra. He tenido algunas complicaciones con la entrega de mi paquete por culpa de la compañía DPD Spain (SEUR) en Málaga, la cual, si vivís en España, no recomiendo en absoluto. Un punto a destacar muy importante, el paquete vino bien protegido. En mi caso particular, mi paquete, en las esquinas le añadieron un protector rígido muy robusto, lo cual es un extra que ayuda con la protección del paquete ante la manipulación de los transportistas. El servicio al cliente es excelente. Los chicos dan respuesta muy muy rápida y te ayudan ante cualquier duda. Eso como cliente, lo valoro muchísimo y considero que tiene mucho peso al realizar compras online. Realmente lo aprecio. Yo me comuniqué mediante WhatsApp. La web es muy intuitiva y fácil de navegar, lo cual me gusta mucho. Si no hablas Italiano (mi caso) tienes la opción de navegar por la web en inglés, por lo tanto, es sencillo de entender. Definitivamente, volveré a comprar, pero asegurándome de no seleccionar DPD Spain (SEUR) para el envío a España. Mi valoración es 5/5. Repito, EXCELENTE CUSTOMER SERVICE 👏🏻
Ho comprato della attrezzatura, spedizione rapida e super puntuale! mi sono trovato davvero molto bene
I ordered Angelbird CFExpress cards (which were not available anywhere in the U.S.) and Martcom was able to find stock and sending me some, which I could not be happier about. Customer service was very fast and helpful, as I received regular updates about my item’s availability. Thank you Martcom!
It was the first time making a purchase at Martcom, the process was smooth, cameras arrived in proper packing and delivery was quick to Portugal. Thank you for the support on the chat before the purchase. Recommended 100%.
Deliveries 24/48 hours
Milan store
Easy and secure
Pre and post sales